Refund policy

Girlflo Return Policy:

At Girlflo, we want you to be completely satisfied with your purchase. If for any reason you are not entirely satisfied with your Girlflo product, we offer a flexible return policy to make the process as simple as possible. Here's an overview of our return policy:

1. Accepted Returns: We accept returns of Girlflo products within 14 days of the purchase date, provided they have not been used and are in their original packaging, with all tags intact.

2. Return Process: To initiate a return, please contact our customer service and provide details of your order. We will then provide you with instructions on how to return your product.

3. Refunds or Exchanges: Once we receive and inspect your return, we will issue a refund to your original payment method or exchange it for another product, according to your preference.

4. Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the product is defective or there was an error on our part.

We're here to assist you every step of the return process. If you have any questions or concerns, feel free to contact our customer service team info@girlflo.com . Thank you for trusting Girlflo.